SuperReceptionist offers a host of features that make call-handling a breeze. Your callers are greeted
with a customized professional message, followed by a menu of options to pick from.
How you can work with SuperReceptionist?
Pick Your Number
We offer you great flexibility in choosing the right business phone Number for your unique requirements including Toll-free, Vanity and Local and International numbers. And in case you want to keep your old number, we provide Number Portability too.
Route calls intelligently. Pick the sequence in which your agent receive calls Get up to 10 extensions and 10 agents for each extension multi-language IVR helps you serve customers from any part of the world. Not available? Enable voicemail. Have a meeting? Get on a group call.
Greet in any language
Create a powerful first impression with sleek welcome message That adds to your reputation and portrays your desire to take your customers seriously. We tie up with radio jockeys to help you create your unique professional greeting. Pick the RJ that suits your style. Impressive, isn’t it?
Real Time Analytics
SuperReceptionist's powerful analytics engine deciphers your business And gives you insights that matter did your last marketing campaign work? From which location do you get the most enquiries? Which are the agents missing calls? Get all this info on your mobile.
SuperReceptionist is now available on Android phones. Track your business on the go with business health indicator, call analytics, voicemails, customer insights, coin balance and much more.
Leads passed on to you by JustDial get updated in your contact list. What’s more? You can even have a click-to-call button there.
All text messages sent to your SuperReceptionist number are stored in one place and can even be accessed by email.
Integrate the Click-to-Call button in your email and ad campaigns to measure ROI separately, or place it on your website to make it more interactive, and easy for a visitor to get in touch
Divides responsibility and allows your executives to access their call logs even when you’re not available.
Every call you make or receive is recorded with user consent. So monitoring the quality of your customer support or analyzing calls from customers and prospects is as easy as pushing a button.
Add or delete forwarding numbers, access logs and recordings, listen to voicemails and modify your call settings from a single panel.
You can choose to get email and SMS alerts for calls that couldn’t be answered or even for new voicemails and faxes.
It’s ability to integrate seamlessly with your existing CRM, such as FreshDesk, Salesforce and Zendesk, ensures that your records are always up-to-date.
Every call made through your SuperReceptionist number is recorded with user consent and synced with your CRM. Listen to past conversations of agents and customers, anytime.