It is that instant calling widget, strategically placed on your website, to help you get in touch with leads while they are looking you up. When a visitor comes to your website and signs up, by the time you call them back, they are more often than not unreachable. With Click-to-Call, you can connect with these visitors instantly and increase your lead conversion time. As soon as a visitor submits his number, we bridge a call between you and your visitor (numbers registered in NDNC are not dialed). These calls are free of cost to your that potential customer.
How They Use It ?
Companies across verticals have benefited from the use of our Click-to-Call solution. Here are a few examples.
Packed With Powerful Features
SuperReceptionist is now available on Android phones. Track your business on the go with business health indicator, call analytics, recordings (taken with user consent), customer insights, coin balance and much more.
A great feature that gives your repeat callers a personalized customer experience. Repeat callers get forwarded to the same agent who handled their calls before. This increases efficiency, saves time on resolution of issues and portrays you as a company that takes its customers seriously.
Every call you make or receive is recorded (with user consent). So monitoring the quality of your customer support or analyzing calls from customers and prospects is as easy as pushing a button.
This feature lets you receive and track leads from local search engines such as JustDial. Be the first to reach out to leads and increase conversion manifold. Your agents get notified through SMS as new leads arrive and you can also opt for an automated two-way call one to your agent another to the prospect.
Add or delete forwarding numbers, access logs and recordings (taken with user consent), listen to voicemails and modify your call settings from a single panel.
You can choose to get email and SMS alerts for calls that couldnot be answered or even for new voicemails.
Integrates seamlessly with your existing CRM, such as FreshDesk, Salesforce and Zendesk, and ensures that your records are always up-to-date
Every call made through your SuperReceptionist number is synced with your CRM. Listen to past conversations of agents and customers, anytime.
Divides responsibility and allows your executives to access their call logs even when you are not available.